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Becoming a Fluttrer
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5
How do I verify my email address?
Share your success story!
How old do I need to be to use Fluttr?
How do I sign up for Fluttr?
Where can I download Fluttr?
ID Verification
3
My ID document has expired, can I still use YOTI?
Why do I have to verify my identity?
How do I verify my account and become a member?
Subscriptions
6
I cancelled my subscription, but was still charged. Why?
What are the benefits of a subscription?
If I upgrade to the 3 or 6 month subscription package, do I pay the full sum upfront?
Why has my subscription or purchase not been activated?
How can I cancel my subscription?
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Troubleshooting
2
Why does Play Store say that my 'device isn't compatible with this version' when I try to install Fluttr?
I sent my YOTI details to Fluttr, but the verification process doesn’t finalise and I can’t fully access the app. What should I do?