If you’ve forgotten your password, you will need to tap the ‘Forgot password’ button on the sign-in page. 

You will then be directed to a page to re-confirm your email address, after which we will send you an email asking you to reset your password. This may be in your junk folder, so be sure to check there too!


Once you have reset your password, you will need to return to the app and input your new credentials in order to successfully sign in.